Authorizations
This token can be obtained by visiting the profile page or via rails console. Provides access to endpoints based on the user permissions levels. This token can be saved by an external system when user is created via API, to perform activities on behalf of the user.
Path Parameters
The numeric ID of the account
The numeric ID of the conversation
Response
Success
ID of the conversation
Account Id
UUID of the conversation
The object containing additional attributes related to the conversation
The last activity at of the agent
The last activity at of the assignee
Whether the conversation can be replied to
The last activity at of the contact
The object to save custom attributes for conversation, accepts custom attributes key and value
ID of the inbox
The labels of the conversation
Whether the conversation is muted
The time at which the conversation will be unmuted
The status of the conversation
open
, resolved
, pending
The time at which conversation was created
The time at which conversation was updated
The time at which conversation was created
The time at which the first reply was created
The number of unread messages
The last activity at of the conversation
The priority of the conversation
The time at which the conversation was waiting
The ID of the SLA policy
The applied SLA
SLA event objects