GET
/
api
/
v2
/
accounts
/
{account_id}
/
reports
/
summary
curl --request GET \
  --url https://app.chatwoot.com/api/v2/accounts/{account_id}/reports/summary
{
  "avg_first_response_time": "<string>",
  "avg_resolution_time": "<string>",
  "conversations_count": 123,
  "incoming_messages_count": 123,
  "outgoing_messages_count": 123,
  "resolutions_count": 123,
  "previous": {
    "avg_first_response_time": "<string>",
    "avg_resolution_time": "<string>",
    "conversations_count": 123,
    "incoming_messages_count": 123,
    "outgoing_messages_count": 123,
    "resolutions_count": 123
  }
}

Path Parameters

​
account_id
integer
required

The numeric ID of the account

Query Parameters

​
type
enum<string>
required

Type of report

Available options:
account,
agent,
inbox,
label,
team
​
id
string

The Id of specific object in case of agent/inbox/label

​
since
string

The timestamp from where report should start.

​
until
string

The timestamp from where report should stop.

Response

200
application/json
Success

The response is of type object.