Super Admin Console

Guide to accessing and using the Super Admin Console and Sidekiq monitoring

You will need a user account with super admin privileges to access the super admin console and Sidekiq console.

The first user created during onboarding is a super admin.

Access superadmin console

• Access <chatwoot-installation-url>/super_admin.

Creating new super admins

• Use the super admin console and navigate to the user’s section
• Click on the new user button, fill in the details, and select the type to be super admin

Access Sidekiq via the super admin console

• Access <chatwoot-installation-url>/super_admin.
• Authenticate using the admin credentials created during the installation.
• You can access the Sidekiq option on the sidebar.

Access Rails console

Run the following command in your console from the root folder of your Chatwoot Rails app.

RAILS_ENV=production bundle exec rails c

If you have cwctl, use cwctl --console.

• If you running Chatwoot in a Docker container, you would need to access the shell inside your container first.
• If you are running Chatwoot on Caprover, use the following command to access the command line.

docker exec -it $(docker ps --filter name=srv-captain--chatwoot-web -q) /bin/sh